Frequently Asked Questions
01 What is the minimum order?
We recommend you order a minimum of approximately 1,300 kg for any one shipment (airfreight). Freight costs depend on the volume of goods ordered. Obviously, for larger orders shipped in 20- or 40-foot containers, the cost of freight per kilogram is greatly reduced.
02 What are the availalbe packages?
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All products are packed in standard packages unless otherwise specified. Custom packaging is available upon request.
All cuts are packed in polythene as follows:
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IW - Individual Wrapped: Indicates the product is individually wrapped.
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MW - Multiple Wrapped: Indicates the product has been packed in a single bag or covering and contains two or more cuts.
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LP - Layer Packed: Indicates the product is packed in a carton containing two or more layers of meat with each layer separated.
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TP - Tray Packed: Indicates one or more portions of meat packed in an open container and covered by film.
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VAC - Vacuum Packed: Indicates the product has been packed in a specially formulated bag — vacuum packed and sealed for a snug fit. The symbol VAC can be used with all the above types of packaging.
All products are placed into carbon board boxes for shipment.
03 How do I organise freight?
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We can organise freight for you and charged to our clients at cost or you can nominate the forwarder you trust.
04 Do you export halal beef, lamb and mutton meat?
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Yes! Most of our meat are Halal certified.
05 What payment methods do you accept?
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We accept cash up front, Letter of Credit and we offer credit to customers who have established a long-term relationship with us.
More questions? Feel free to contact us by email or from the contact page.